Feedback QR Code Generator

Let customers rate their experience and share feedback with a single scan. Customize the rating screen and feedback form, view submitted responses, and track QR code scans from your QRCodeChimp dashboard.

Create Feedback QR Codes

Bulk Upload
Your Page Code (Once saved, cannot be changed later)
*minimum 5 characters required
Page Template (Click on the template you like)
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Appointment/Calendar Smart Feedback Form Heading + Text Links Social Links Button Video Images Images + Links PDF Gallery Other Details Business Hours Team Testimonial Products Image + Text
How bulk upload works?
Step 1
Download Sample File
Step 2
Open File Manager to Upload Images or PDFs for Bulk Upload.
Step 3
Add your records without changing column names or order in the sample file. You can rename the file, but keep the structure intact to avoid errors.
Upload Data File
Please upload the CSV, XLS or XLSX file.
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What Is a Feedback QR Code?

A feedback QR code enables customers to rate your service and access a feedback form upon scanning, making it easy for them to share their opinions. Businesses seeking to gather customer feedback can use feedback QR codes to streamline the process.

Customers can scan the QR code using the camera on most modern smartphones. They can then select a rating and complete the action you have configured.

  • Submit detailed feedback
  • See a customized completion message
  • Visit an external page related to your business

You can collect detailed feedback for low ratings or for all ratings. You can also provide an external review option regardless of the rating a customer selects.

Submitted feedback can help you understand customer concerns, identify positive experiences, and improve your products or services.

Feedback QR code landing pages showing customer rating and review forms on mobile

Create a Feedback QR Code in Four Steps

1

Choose a template

Select a feedback page template that matches your business, use case, and brand.

2

Configure the feedback

Set the rating type, maximum rating, feedback fields, actions, and completion message.

3

Customize the design

Customize the page and QR code with your logo, colors, fonts, and style.

4

Save and share

Save, test, and share your feedback QR code across online and offline touchpoints.

For detailed instructions, see the step-by-step guide in the Frequently Asked Questions below.

How Does a Feedback QR Code Work?

A feedback QR code allows users to give reviews in a few easy steps. Here's how a feedback QR code works:

Create a feedback QR code
Scan the code
Customers scan the QR code using their smartphone camera and open your branded feedback page.
Scan a feedback QR code
Choose a rating
Customers rate their experience using the rating scale you have configured.
Submit feedback on mobile
Complete the action
Customers can submit detailed feedback, see a customized completion message, or visit an external page.
Collect customer feedback
Review the results
Submitted feedback is available in your account, while scan analytics show how customers interact with the QR code.

Why Use a Feedback QR Code?

A feedback QR code makes it easier for customers to share their experience without typing a URL or downloading an app. By placing the QR code at relevant customer touchpoints, businesses can collect ratings and feedback while the experience is still recent.

Feedback QR codes can also support reputation management. Businesses can identify recurring concerns, respond to customer issues, and use feedback to improve their products, services, and overall customer experience.

You can collect detailed feedback for specific rating ranges or for all ratings. You can also provide access to an external review page regardless of the rating a customer selects.

Create and Manage Feedback QR Code with QRCodeChimp

QRCodeChimp lets you create and manage your feedback QR codes. Here are the key features of QRCodeChimp:

Feedback QR code designed for quick and simple customer responses
Ease of Use
QRCodeChimp is easy to use and lets you create feedback QR codes in a few easy steps. The process is fast, and you don't need any skills or experience.
Feedback QR code enabling real time collection of customer responses
Real-Time Feedback
Collect feedback instantly, allowing you to address concerns or celebrate positive experiences in real-time.
Customizable feedback QR code with different shapes, colors, and stickers
QR Code Customization
You can choose from customization options like shapes, colors, and stickers to make your QR codes look unique and attractive. Compelling QR codes get more scans.
Feedback QR code placed on a table allowing customers to scan and submit feedback
Collect Feedback
Once you deploy the feedback QR codes, people will scan, rate, and submit feedback. All the feedback is collected and stored safely.
Feedback QR code analytics dashboard showing scan and response data
Analytics
You can track the scans of your feedback QR codes and view analytics time-wise, location-wise, and device-wise, enabling you to evaluate your QR codes better.
Feedback QR code with custom logo and branded scan URL
Logo and White Labeling
QRCodeChimp allows you to add a logo to your QR code for consistent branding. It also has white labeling, which lets you replace the default short URL with a custom scan URL.

Create a Customizable Feedback Form with a QR Code

A feedback QR code combines a mobile-friendly rating experience with a customizable feedback form.

  • Rating type and scale

    Choose how customers rate their experience and set the maximum available rating.

  • Rating actions

    Display a feedback form, show a completion message, or provide access to an external page.

  • Feedback form

    Customize the information customers can submit and update the form heading, description, and fields.

  • Completion message

    Create a customized message that appears after a customer completes the configured action.

  • Terms and Privacy Policy

    Add or update the Terms and Privacy Policy associated with your feedback form.

  • Page and QR code design

    Customize the feedback page and QR code using your logo, colors, fonts, and background.

Manage Feedback Responses and Track Performance

Feedback responses and QR code scan analytics provide different types of information.

View submitted feedback
Customer feedback submitted through the form is available under Form Responses in your QRCodeChimp dashboard. You can review submitted responses and download them when needed.

Enable email notifications
You can enable email notifications to receive an alert when a new feedback response is submitted. Notification settings and availability may depend on your configuration and plan.

Track QR code scans
View scan analytics based on time, location, and device.

Understand the difference
A scan shows that someone opened the feedback page. A submitted response shows that the customer completed and submitted the form.

Use Cases of Feedback QR Codes

Feedback QR Codes offer versatile applications for managing customer feedback and enhancing your reputation:

Hotels
Place feedback QR codes at reception desks, inside rooms, or near checkout areas to collect feedback about service, cleanliness, amenities, and the overall stay.
Restaurants and cafes
Place codes on tables, menus, bills, receipts, or takeaway packaging to collect feedback about food, service, cleanliness, and the dining experience.
Entertainment centers
Use codes near exits, ticket counters, or activity areas to collect feedback about facilities, staff, attractions, and the overall visit.
Clinics
Collect general feedback about appointments, waiting times, facilities, and service experiences.
Gyms and spas
Place codes at reception desks, service areas, or on receipts to gather feedback about facilities, staff, services, and the overall experience.
Retail Stores
Place codes near checkout counters, on receipts, in fitting-room areas, or at customer service desks.

Best Practices for Feedback QR Codes

  • Use a clear call to action
    Add a short instruction near the QR code, such as “Scan to share your feedback” or “Tell us about your experience.”

  • Keep the form concise
    Ask only for information that is relevant and useful to your business.

  • Match the design to your brand
    Use your logo, brand colors, and a suitable page design to create a consistent customer experience.

  • Test before publishing
    Scan the QR code using different iOS and Android devices. Check the rating screen, feedback form, completion message, and external links.

  • Provide external review options fairly
    Make the external review option available regardless of whether the customer selects a high or low rating.

  • Review and act on feedback
    Regularly review submitted responses, identify recurring concerns, and use relevant feedback to improve your products, services, or customer experience.

How to Create a Feedback QR Code?

Step 1: Customize Your Page Code (Optional)

Customize the Feedback QR Code URL to your preference (optional).

Step 2. Choose a Page Template

Select a page template that fits your theme.

Step 3. Add Profile Information

Add your brand logo, business name, and a brief business description. You can also include profile connect icons for contact shortcuts.

Step 4. Add Feedback Information

Add basic information, set the max rating, select the rating type, set the rating actions, and customize the feedback form and completion message.
Note: Make sure to update the Terms and Privacy Policy.

Step 5. Add More Components (Optional)

You can add additional elements such as Heading + Text, Links, Social Links, Button, Video, Images, and more.

Step 6. Customize Page Design

Click on the 'Design/Settings' tab to customize the page design with background image/video, colors, font style, card style, page loader, and more.

Step 7. Customize the QR Code Design

Click on the 'QR Code' tab to customize your QR Code design (For example, adding shape, color, sticker, and more).
Note: Click on the 'x' icon of the 'Customize QR Code' popup to save changes.

Step 8. Save Your QR Code

Click on the 'Save' button. Enter the QR Code name, edit the URL (optional), select folder (optional), and click on 'Save.'
Note: Make sure to scan your QR Code from different devices (iOS and Android) before printing for production.

How to Share Feedback QR Codes?

Leverage Feedback QR Codes to enhance customer feedback and manage reputation effectively.

Share Feedback QR Codes Online and Offline

Utilize your Feedback QR Codes across various channels for maximum impact. Here’s how:

  • Social Media: Share Feedback QR Codes in posts, stories, or profiles to collect customer feedback easily.
  • Printed Material: Include QR codes on brochures, flyers, and business cards, allowing customers to scan and rate their experience.
  • Receipts and Invoices: Add QR codes to receipts or invoices, encouraging customers to share their experience right after their purchase.

Add Feedback Forms to Your Website

Integrate Feedback QR Codes seamlessly into your website for convenient access:

  • Embed Directly: Use the provided HTML code to embed the QR code on your webpage, making it easy for visitors to rate their experience.
  • Feedback Button: Create a feedback button using the QR code’s URL. This will allow users to provide feedback with just a click.

Why should I use a feedback QR code?

A feedback QR code makes the feedback process faster and easier for people. They can scan the code to reach the feedback page and submit feedback, resulting in more reviews.

How can customers provide feedback using the QR code?

Customers scan the QR code using the camera on most modern smartphones, select a rating, and complete the action you have configured.

Do customers need an app to scan the feedback QR code?

Most modern iOS and Android smartphones can scan QR codes using the built-in camera. Some older devices may require a QR code scanning app.

Can I edit the feedback form after printing the QR code?

Yes. You can update the feedback page content, form settings, rating actions, and design without printing a new QR code. The page code itself cannot be changed after saving.

Where can I view submitted feedback?

Submitted feedback is available under Form Responses in your QRCodeChimp dashboard. You can review and download responses and enable email notifications for new submissions.

Are feedback responses and scan analytics the same?

No. Scan analytics show when, where, and on which device the QR code was scanned. Feedback responses contain the information customers submitted through the form.

Can I add an external review page?

Yes. You can add an external page as one of the actions customers see after providing a rating. The option can be made available regardless of the rating selected.

Can I customize the feedback page and QR code?

Yes. You can customize the page template, logo, business information, colors, fonts, background, feedback form, completion message, and QR code design.

Can I create feedback QR codes in bulk?

Yes. You can use the bulk-upload workflow to create multiple feedback QR codes on supported plans.

Is customer feedback data secure?

QRCodeChimp is SOC 2 Type II certified and supports security capabilities such as data encryption and multi-factor authentication for account access.

Create Your Feedback QR Code Today

Make it easy for customers to rate their experience and share useful feedback with your business.

Create a Feedback QR Code

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