Running a business is tough. But with technology, you can make things easier and more efficient.
Thanks to rapid technological advancements, there’s a tool to streamline and even automate every business operation.
Want to streamline HR operations? You’ve got HRMS solutions. Similarly, if you’re struggling to manage customer support, go for a customer service solution.
But with so many software solutions available, determining which one to use can be challenging.
Let us make things easier for you.
If you’re building your tech arsenal or upgrading your existing one, here are 11 software solutions to implement for rapid business growth.
1. QRCodeChimp — Digital Business Cards and O2O Integration with QR codes
QRCodeChimp is a QR code management platform that allows you to run QR code campaigns and leverage the applications of QR codes for your business.
We live in an omnichannel world where both eCommerce and in-store sales are increasing in parallel. Therefore, businesses no longer have the option to choose between online and offline channels. They must leverage both.
QR codes are the best technology for integrating offline and online channels and transforming yourself into an omnichannel brand.
QRCodeChimp enables you to create and manage QR codes of 35+ types for all your requirements. You also get a comprehensive dashboard to view your QR code analytics and manage your QR code campaigns.
Digital business cards are the stand-out offering of QRCodeChimp. It’s high time for people to adopt digital networking, and digital business cards are the best tool for it. QRCodeChimp provides an enterprise-grade digital business card solution to create professional digital business cards.
Additionally, other features like page-type QR codes, bulk QR code creation, and enterprise-grade QR code management make QRCodeChimp a must-have solution for every business.
- Digital business cards
- 35+ QR code solutions for various business use cases
- QR codes with customizable display pages
- Extensive QR code customization and branding features
- Comprehensive analytics dashboard
- Enterprise-grade management features, like folders, subaccounts, and file manager
Pricing: Starting from $6.99/month; free plan available
2. Salesforce CRM — Customer Relationship Management
Salesforce CRM is a must-have customer relationship management solution for every business, regardless of size, type, and requirements.
A CRM solution enables you to manage relationships with all your customers — present, past, and potential. You can store customer data and track their behavior to better understand them and build meaningful relationships.
Salesforce CRM offers all the features needed in a customer-centric CRM system. So, you can integrate your marketing, sales, customer support, and other departments to ensure everyone who interacts with customers is on the same page.
- Account, contact, lead, and opportunity management
- Sales engagement and insights
- Pipeline and forecast management
- Email integration with Outlook or Gmail
- Workflow and approval automation
- Premier success plan
Pricing: Starting from $25 per user per month; free trial available
3. SAP ERP — Enterprise Resource Planning
SAP ERP is an enterprise resource planning solution that allows you to integrate all your core business processes in one place. You can consolidate and manage the operations of all your departments, including manufacturing, operations, procurement, finance, and more.
SAP ERP also boasts advanced analytics and intelligent digital assistants powered by artificial intelligence (AI) and machine learning (ML). And with the latest SAP S/4HANA Cloud, SAP services are better than ever.
Every business needs an ERP system to streamline operations and ensure consistency and efficiency across departments. If you need one, SAP ERP is the way to go.
- Integrated asset management
- Accounting, finance, and financial risk management
- Contract management
- Integrated service management with analytics
- Advanced sourcing and procurement
- Supply chain, warehouse, and transportation management
- R&D and engineering
Pricing: Available on request
4. ADP — Human Resource Management
ADP is a human resources management system that helps you oversee all your HR operations in one place. Whether you want to manage payroll, recruitment, time & attendance, retirement, or anything else, ADP has your back.
Undoubtedly, Human Resources Management (HRM) is one of the pillars of a successful and efficient organization. In fact, the timely disbursement of payroll, seamless hiring, employee training, etc., all depend on how efficient the HR department is. With ADP, you can streamline all the HR operations and empower your HR department.
ADP has plans for three business types: small, midsize, and large. So, you can choose a plan as per your business type to achieve the best results in the most efficient way possible.
- Payroll management
- Time and attendance
- Workforce management
- Talent acquisition
- Compliance management
- Benefits administration
Pricing: Available on request
5. NeuroTags — Integrated Customer Data Platform
NeuroTags is an integrated customer data platform that enables you to consolidate consumer data across channels into a single, intelligent platform. You can onboard offline consumers to online channels, track their purchase behavior, and also implement warranty and loyalty programs.
In this omnichannel age, selling products across various distribution channels is vital. However, when consumers come in from multiple channels, keeping track of your customers and products can be challenging.
NeuroTags resolves that hurdle by allowing you to integrate all your distribution channels into a unified platform. Hence, you can better understand and engage your consumers, resulting in higher customer engagement and more repeat sales.
NeuroTags’ integrated customer data platform enables you to implement and manage warranty programs, loyalty programs, gamification, and product authentication. You also get tailored solutions for various industries.
Overall, you should have NeuroTags in your tech arsenal if you sell physical products.
- Consolidate data from multiple distribution channels
- Manage product warranty
- Implement loyalty programs
- Fight product counterfeiting
- Streamline marketing across channels
- Leverage gamification for higher customer engagement
Pricing: Available on request
6. Asana — Project Management
Asana is a project management solution that enables seamless collaboration across your company and departments. You can organize your projects and tasks in lists, boards, and charts to make them more intuitive and easy to understand.
The solution also comes with robust workflow management features. You can build custom workflows to streamline projects and skyrocket productivity.
Furthermore, Asana has interactive reporting features, including real-time charts and visual data, to better track your work and keep your entire team on track.
- Workflow builder
- Gantt charts, Kanban boards, and list view
- Shared calendar
- Comprehensive reporting for real-time insights
- Goal setting and progress tracking
Pricing: Starting from $10.99 per user per month; free plan available
7. Slack — Collaboration and Team Communication
Slack is a team communication and collaboration tool that allows your entire organization to communicate internally in the most effective way possible.
As a company’s strength increases, communication becomes more challenging. Every team needs to communicate and collaborate, and there also needs to be cross-team and cross-department collaboration should the need arise.
Slack takes care of all your team collaboration and communication needs. You can create channels to seamlessly organize communication within and across teams. In addition, Slack supports several integrations, allowing you to integrate Slack into most of your enterprise solutions.
- Channels for seamless communication and collaboration
- Slack Connect for inter-team and inter-company communication
- Share files, video clips, and huddles
- High-end security with enterprise key management
Pricing: Starting from $7.25 per user per month; free plan available
8. Google Workspace — Storage and Productivity
Google Workspace is a cloud storage solution that allows you to save all your business data in one place and share it securely with others. Besides, you get access to all Google applications with Google Workspace.
These include Gmail, Meet, Chat, Calendar, Drive, Docs, Sheets, Slides, Forms, Sites, Keep, Apps Script, Cloud Search, and Jamboard. Additionally, you get security and management tools like Admin, Endpoint, Vault, and Work Insights.
Hence, with a single solution, you can perform and manage most of your day-to-day business tasks, like team communication, virtual meetings, sharing files, creating documents, and more.
- Access to 15+ software products by Google
- Custom business email with high-end security and encryption
- Video meetings with up to 500 participants
- As much file storage as you need
- Security and management controls
Pricing: Starting from $6 per user per month; free plan available (Google Drive)
9. Marketo — Marketing Automation
Marketo by Adobe is a marketing automation solution that helps you automate various marketing tasks, making your marketing more efficient, informed, and result-oriented.
You can leverage Marketo to offer engaging customer experiences. There’s also a behavior tracking feature to help you identify the right customers to target and the channels to focus on. Then, with Marketo’s marketing automation solution, you can run and scale automated marketing campaigns and track their performance with built-in intelligence.
- Content personalization
- Customer experience automation
- Marketing data environment
- Marketing impact analytics
- Cross-channel engagement
Pricing: Available on request
10. QuickBooks — Finance and Accounting
QuickBooks is a finance and accounting solution that lets you manage all your business finances in one place. You can oversee all your accounts payable and receivable with complete transparency and efficiency.
With QuickBooks, you can also accept payments from your clients and consumers using an array of payment methods, like cash, card, digital wallet, eCheck, ACH, and more.
In addition, you can pay your team and clients and track your expenses in one place.
So, if you want to better manage your money, QuickBooks has you covered.
- Income and expenses
- Invoice and payments
- Tax deductions
- Receipts and reports
- All sorts of financial tracking
Pricing: Starting from $15 per month; 30-day free trial available
11. Zendesk — Customer Support and Service
Zendesk is a customer service management solution that allows you to manage tickets and resolve customer queries in a hassle-free way. You can provide support across channels to create a superior consumer experience. Besides, the robust personalization features allow you to offer personalized customer experiences across channels.
Zendesk also goes a long way in making your agents productive. You can seamlessly assign tickets to agents and track their work to keep tabs on what each agent is doing.
Besides, you can use Zendesk for sales conversations.
So, use Zendesk to engage in meaningful conversations with your prospects and win them over quickly.
- Multi-channel customer support
- Custom ticket fields for better management
- Automate help desk and ticket assigning
- Reporting and analytics with a performance dashboard, NPS survey, CSAT rating, etc.
Pricing: Starting from $49 per agent per month; free trial available
Summing it up
In conclusion, every business needs technology to stay productive, save time, reduce costs, and increase revenue and profitability. However, selecting the right solutions to support your business needs can be challenging.
The above list will act as a starting point and help you choose the right enterprise solutions to invest in.
And if you’re short on budget, you don’t necessarily need to buy all the tools at once. Implement the solutions you need first and then move to the other ones.